YES we offer a satisfaction guarantee, this means if you are not completely satisfied, simply let us know and return the item(s) within 14 days and we will refund or replace the product.
A fuller explanation of how our refunds and returns operate is listed below:
In the unlikely event that you have an issue with a Unlimited Passion product you have ordered from UnlimitedPassion.co.uk :
The exception to this process is if you have used an alternative payment method such as Paypal who’s terms will dictate the time it takes for them to process a refund after we have initiated such a refund with them. You will receive an email update upon the completion for your return to us in any case and we will keep you updated as best as we possibly can too.
We want you to buy with full confidence and we are committed to giving you the best service, even if you have to return something!